Outcome by Design and People Congruence

Organizational Architecture

  • All organizations have a hierarchy of managerial levels with multiple positions in each level.
  • Positions have specific accountabilities, authority and reporting relationships.
  • In the Congruency Model, optimal numbers of managerial levels are determined by the time-span of the accountabilities and complexity of work required to be performed at each level.
  • Time-span of positions in a specific level is determined by the accountability with the longest target completion time.
  • Time-span is directly proportional to the complexity of work. Longer the time-span, higher is the complexity of work as well as the level of work.

Talent Mapping

  • Positions have requirements of skills, qualifications and experience specific to the level for effective performance.
  • A critical and necessary requirement of the position is Information Processing Capability (IPC) that is directly related to the time-span of goals and the complexity of work.
  • Information Processing Capability is the raw mental processing capability (not to be confused with IQ or EQ) required to fulfill the demands of the position, reflected by the accountabilities, time-span and complexity of work.
  • In the Congruency Model, the Information Processing Capability is mapped to the levels of the positions, determined by time-span and complexity of work.
  • The Talent Mapping addresses IPC and other attributes such as Skills, Education, Experience and Knowledge (SEEK), Disposition (D) and Role Affinity (RA) relevant to level of the position.



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